Terms and Conditions

Welcome to Orientheight, a premier global mobility and investment migration consultancy. These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("Client," "you," or "your") and Orientheight Ltd. ("Orientheight," "we," "us," or "our"), governing your access to and use of our services, website, and related platforms.

By engaging our services, accessing our website at www.orientheight.com, or utilizing any of our digital platforms, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree with any part of these Terms, please refrain from using our services or accessing our platforms.

We may modify these Terms at our discretion. Any modifications will be effective immediately upon posting the updated Terms on our website. Your continued use of our services following such modifications constitutes your acceptance of the revised Terms.

Orientheight provides specialized consultancy services in the fields of investment migration, citizenship by investment, residency by investment, and global mobility solutions. Our services include, but are not limited to:

1. Citizenship and residency program consultation and application processing
2. Strategic investment advisory for migration purposes
3. Document preparation and submission
4. Application monitoring and status updates
5. Post-approval services and support

The specific services provided to you will be detailed in a personalized Service Agreement. In the event of any inconsistency between these Terms and your Service Agreement, the provisions of your Service Agreement shall prevail to the extent of the inconsistency.

Eligibility Requirements

To engage our services, you must:

1. Be at least 18 years of age
2. Possess the legal capacity to enter into binding contracts
3. Provide accurate, complete, and current information as required for your application
4. Meet the eligibility criteria for your chosen investment migration program
5. Comply with all applicable laws and regulations in your current jurisdiction and the target jurisdiction

Client Responsibilities

As our client, you agree to:

1. Provide complete, accurate, and truthful information about yourself and any accompanying family members
2. Promptly respond to requests for additional information or documentation
3. Disclose any circumstances that may affect your eligibility for your chosen program
4. Inform us of any changes to your personal circumstances that may impact your application
5. Make all required payments in accordance with the agreed payment schedule
6. Conduct appropriate due diligence regarding your chosen program and investment
7. Adhere to all applicable laws and regulations
8. Cooperate fully throughout the application process

Service Fees

Our fee structure will be clearly outlined in your Service Agreement. Fees may vary based on the complexity of your case, the number of applicants, and the specific services required.

Payment Schedule

Unless otherwise specified in your Service Agreement:

1. An initial consultation fee may be required, which may be credited towards your total service fee upon engagement
2. A non-refundable retainer is due upon signing the Service Agreement
3. Subsequent payments will be required at predetermined milestones throughout the application process
4. All government fees, due diligence fees, and third-party costs are separate from our service fees and are your responsibility

Payment Methods

We accept payment via:

1. Bank wire transfer
2. Approved credit cards
3. Other methods as specified in your Service Agreement

All payments must be made from accounts in your name or from sources that you can verify as legitimate and compliant with international anti-money laundering regulations.

Fee Adjustments and Additional Costs

While we strive to maintain our fee structure as outlined in your Service Agreement, circumstances beyond our control may necessitate additional fees. These may include:

1. Changes in government fees or requirements
2. Additional services requested by you
3. Complications arising during the application process
4. Extended processing times requiring additional work

Any additional fees will be communicated to you in advance for your approval.

Duration

Our service relationship commences upon execution of your Service Agreement and continues until:

1. Your application process is completed, including any post-approval services specified in your Service Agreement
2. The service relationship is terminated in accordance with these Terms or your Service Agreement
3. A period of inactivity exceeding 12 months with no response to our communications

Termination by Client

You may terminate our services by providing written notice. Upon termination:

1. You remain liable for all fees incurred up to the termination date
2. Any non-refundable fees as specified in your Service Agreement will not be returned
3. Refunds for pre-paid services will be calculated on a pro-rata basis for work not yet performed, less administrative costs

Termination by Orientheight

We reserve the right to terminate our services if:

1. You breach any provision of these Terms or your Service Agreement
2. You provide false, misleading, or incomplete information
3. You fail to make payments as required
4. You fail to respond to requests for information or documentation for more than 60 days
5. We determine that continuing to represent you would violate any laws, regulations, or ethical standards
6. We determine that your application has limited prospects of success

In such cases, any fees paid for services not rendered may be forfeited as liquidated damages, subject to applicable laws.

Confidentiality Commitment

We treat all client information with the utmost confidentiality. We will not disclose your information to any third party except:

1. As necessary to provide our services
2. To comply with legal obligations, court orders, or government requests
3. With your express written consent
4. To protect our rights, privacy, safety, or property

Data Protection

Our collection, use, storage, and processing of your personal information is governed by our Privacy Policy, which is incorporated by reference into these Terms. Please review our Privacy Policy at www.orientheight.com/privacy-policy for a comprehensive understanding of our data practices.

Scope of Our Services

While we provide expert guidance and support throughout the investment migration process, we cannot and do not guarantee:

1. The approval of your application by government authorities
2. Processing times or specific outcomes
3. Changes in government policies, laws, or program requirements
4. The investment performance of any recommended or selected investment
5. Future political, economic, or social conditions in any jurisdiction

Liability Limitations

To the maximum extent permitted by applicable law:

1. Our total liability arising out of or related to these Terms or your Service Agreement shall not exceed the total amount of service fees paid by you to Orientheight
2. We shall not be liable for any indirect, incidental, special, consequential, or punitive damages
3. We shall not be liable for any losses resulting from circumstances beyond our reasonable control

This limitation of liability applies regardless of whether the liability is based on breach of contract, tort, strict liability, breach of warranties, or otherwise, even if we have been advised of the possibility of such damages.

You agree to defend, indemnify, and hold harmless Orientheight, its officers, directors, employees, and agents from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to:

1. Your violation of these Terms or your Service Agreement
2. Your provision of false, incomplete, or misleading information
3. Your violation of any third-party right or applicable law
4. Any misuse of our services

All content on our website and platforms, including but not limited to text, graphics, logos, images, audio clips, digital downloads, data compilations, and software, is the property of Orientheight or its content suppliers and is protected by international copyright laws.

You may not reproduce, duplicate, copy, sell, resell, or exploit any portion of our website or its content without our express written permission.

Neither party shall be liable for any failure or delay in performing its obligations under these Terms if such failure or delay results from circumstances beyond that party's reasonable control, including but not limited to acts of God, governmental actions, war or national emergency, acts of terrorism, protests, riot, civil commotion, fire, explosion, flood, epidemic, pandemic, lock-outs, strikes or other labor disputes, or restraints or delays affecting carriers.

Governing Law

These Terms shall be governed by and construed in accordance with the laws of the Federal Republic of Nigeria, without regard to its conflict of law provisions.

Dispute Resolution

Any dispute arising out of or relating to these Terms or your Service Agreement shall be resolved as follows:

1. The parties shall first attempt in good faith to resolve the dispute through negotiation
2. If negotiation fails, the dispute shall be submitted to mediation in accordance with the rules of the Lagos Court of Arbitration
3. If mediation fails to resolve the dispute within 90 days, the dispute shall be resolved by binding arbitration conducted in Abuja, Nigeria, by a single arbitrator in accordance with the Arbitration and Conciliation Act, Cap A18, Laws of the Federation of Nigeria, 2004

The decision of the arbitrator shall be final and binding on both parties, and judgment on the award may be entered in any court having jurisdiction thereof.

If any provision of these Terms is found to be unenforceable or invalid under any applicable law, such unenforceability or invalidity shall not render these Terms unenforceable or invalid as a whole, and such provisions shall be deleted without affecting the remaining provisions herein.

No waiver of any term or condition set forth in these Terms shall be deemed a further or continuing waiver of such term or condition or a waiver of any other term or condition, and any failure to assert a right or provision under these Terms shall not constitute a waiver of such right or provision.

You may not assign your rights or obligations under these Terms without our prior written consent. We may assign our rights and obligations under these Terms without your consent to an affiliate or in connection with a merger, acquisition, corporate reorganization, or sale of all or substantially all of our assets.

These Terms, together with your Service Agreement and our Privacy Policy, constitute the entire agreement between you and Orientheight concerning your use of our services and supersede all prior or contemporaneous communications and proposals, whether electronic, oral, or written, between you and Orientheight.

If you have any questions about these Terms, please contact us at:

Orientheight Ltd.
Phase I, 5th Floor, Suite F5.2
Rivers House, Plot 83
Ralph Shodeinde Street
Central Business District, Abuja

Email: legal@orientheight.com
Telephone: +234 708 500 3333

*Last Updated: March 2025*